Privacy Policy

At Empire Creates LLC, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, submit forms, or use our services.

By using our site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide our services and communicate with you. The main categories of information include:

  • Customer Service / Contact Forms / Repair Form Submissions: When you submit a contact form or a repair request, we collect the information you provide, such as your name, email address, phone number, and details about your inquiry or request. We use this data to respond to your request and maintain a record of communications and service requests.
  • Cookies: Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. Cookies do not contain personally identifiable information by themselves.
  • Microsoft Clarity: We use Microsoft Clarity to analyze user behavior on our site. Clarity collects data such as clicks, scrolls, and user sessions to help us improve the user experience. This data is anonymized and used for analytical purposes only.
  • Google Analytics / Ads (and Jetpack data if applicable): We use Google Analytics and Ads to understand website usage and improve our services. These tools collect information about your device, IP address, browser type, and site interactions. This data is aggregated and anonymized whenever possible.

2. How We Use Your Information

Your information is used to:

  • Respond to inquiries and service requests
  • Maintain records of customer service and repair requests
  • Improve our website, services, and user experience
  • Provide personalized content and marketing where applicable

3. Sharing Your Information

We do not sell your personal information. We may share information with trusted third-party service providers (such as analytics providers) solely to help us operate our website and analyze usage.

4. Your Rights

You have the right to:

  • Access and update the information we hold about you
  • Request deletion of your personal information
  • Opt-out of cookies or targeted advertising

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, with the effective date updated accordingly.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Empire Creates LLC

Empire Creates LLC DBA Empire Fences, Empire Sheds and Empire Mailboxes

Phone: (203) 431-8553

Last updated: May 9th, 2026